AV Installation Technician III


California | Mountain View

Position type


Job Description

AV Installation Technician III

The AV Installation Technician III will install audiovisual equipment in corporate AV/VC, broadcast, and event space environments. Technical responsibilities include ability to follow directions, basic knowledge of hand and power tools, general construction knowledge and ability to learn from others. Traveling to various client offices on occasion is required.


  • Works on complex assignments requiring a high degree of initiative

  • Requires minimal oversight and is proactive. Is a team leader.

Your Roles and Responsibilities:

  • Lead installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.

  • Perform installation of structured cabling to include pulling, terminating and testing cat5e/6/6a, Digital Video, SDI, HDMI, DVI, DP, and audio cables.

  • Ensure that SLAs and daily deliverables are met including ticket updates

  • Upload control programs to control processors and work with remote teams to program control systems.

  • Manage inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.

  • Follow all policies, standards or safety guidelines required by client

  • Lead problem solving and troubleshooting of any issue that may arise during an installation.

  • Lead teams and provide mentorship to level I and II technicians

  • Perform equipment setups, breakdowns and troubleshoot issues during events.

  • Perform all necessary pre-event checks as required.

  • Liaise with cross-functional teams and internal users before and during events.

  • Interface with end users and vendors to address requests and requirements.

  • Identify and solve issues that impact client conference rooms.

  • Read and interpret system schematics and architectural plans

  • Communicate daily job site status to the project manager

  • Track, manage, and secure all associated equipment and tools on jobsite

  • Test point to point cabling and functionality of systems

  • Communicate and coordinate with other trades on site

  • Support project manager with site supervision of install team

  • act as customer liaison on site per project scope and directives

  • Mentor others on the team.

  • Create, track, and complete a project punchlist

  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

  • High school diploma or general education degree (GED) and/or 5+ years experience minimum of audiovisual installation experience required

  • OSHA 30-hour Construction Course

  • Manages multiple tasks and deadlines

  • Networks with key contacts outside own area of expertise

  • Determines methods and procedures on new assignments and may coordinate activities of other personnel

  • AVIXA CTS, CTS-I and or CTS-D

  • Ability to think and work independently

  • Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment

  • Excellent written and oral communication skills and strong customer service skills

  • Understanding of reading/understanding architecture, electrical, structural & AV systems drawings

  • Ability to work day, evening or weekend shifts and travel to support a distant event if required

  • Must have valid driver's license and safe driving record

Preferred Qualifications:

  • Various certifications

Physical Demand & Work Environment:

  • Must be able to sit, stand, stoop and bend for extended periods of time
  • Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment
  • Must have ability to climb ladder, scaffolding or transported by lifts
  • Must have the ability to drive/operate a vehicle in a safe manner
  • Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds
  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
  • Must have the ability to move from place to place within an office environment
  • Must be able to use a computer
  • Must have the ability to communicate effectively

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