We are looking for a BA for our team. Candidate must be able to gather business requirements and have worked in both a Waterfall and Agile environment.
Must be confident and be able to handle executive level audience. Highest priority goes to healthcare experience.
Candidates need to be local.
Resource will support our member facing applications, including member portal, mobile app, and vendor supported portals.
Resource will have a basic understanding of key concepts and features of the subject matter and experience supporting web portals.
Works well under general supervision and can work independently, as well as providing technical and analytical support.
Resource will gain technical expertise and make recommendations for solutions which may impact the overall design or capabilities within the portal.
Key responsibilities to include: Production support: Assess and research inquiries from multiple business areas for resolution. Assign and coordinate with IT areas and/or vendor support. Manage relevant communication and updates with impacted stakeholders. Assist in testing of member facing applications, including documentation of testing practices. Assist in checkout of production releases as needed. System support: Assist in developing processes and performing system administration tasks as needed. Project support: Assist in determining requirements, impacts, developing documentation, procedures, and guides