Role Description: This is a Contract Manager role:

Job Summary

This role manages contract operational lifecycle management in the Contracting and Supplier Relations Center of Excellence. Responsibilities in this position will include the management of offshore resources in the contracting process, reviewing contracts, working closely with legal to ensure contract compliance, ensuring the efficiency and compliance of the Ariba contracts platform. This position will monitor processes to ensure compliance with the internal controls framework. This position will also support continued process improvement, assist in managing projects which drive efficiency and productivity through the department. The Manager, Contracts Coordinator will deliver a customer service focused framework while monitoring service level agreements (SLAs) through effective management of key performance indicators (KPIs) and other key metrics.

Job Description
The candidate will be responsible for the management and performance of the following:
• Responsible for Ariba Contracts compliance
• Work closely with the Legal team to ensure proper contracts framework and workflow structure in Ariba
• Reviews agreements for language in accordance with the agreed upon legal matrix
• Maintains the integrity of contract hierarchies in Ariba
• Acts as the subject matter expert for the Ariba contracts process
• Coordinate with representatives from other departments and suppliers to ensure timely and accurate delivery of MSAs and subagreements
• Provide leading practices and guidance on contracting process and best use of Ariba module
• Coordinate with Ariba administrator and Ariba support for implementation of enhancements
• Coordinate with the supplier enablement and catalog management team to ensure suppliers are able to transact on the Ariba network upon contract completion
• Translate business requirements to functional designs and have the ability to explain / work with the IT programming team to complete the implementation
• Assist on any testing activities
• Work with global team to coordinate other rollouts
• Responsible for providing reporting and dashboarding to provide transparency in the overall contracting process
• Improve the overall Ariba user experience through being the point person for training, change management and problem resolution
In this role you will:
• Plan, organize and coordinate the Ariba contracts process timely;
• Establish policies and procedures in compliance with best practices;
• Participate in improvement efforts in processes/procedures to increase efficiencies while still ensuring accuracy/timeliness of on-going information required by stakeholders;
• Work to reduce cycle times and understand bottlenecks;
• Produce reporting and dashboards to drive process efficiencies;
• Support Business Projects including integrations, Ariba enhancements, etc.;
• Drive process improvements;
• Engage and educate business owners;
• Interact with Senior Leadership;
• Focus on process excellence and data quality.
• Support both internal and external auditors;
• Work closely with internal controls to ensure J-SOX compliance
Qualifications/ Required
• Bachelor’s Degree is required
• Minimum 5 years of experience with one or more of the following: Contracts Management and Review, Contracts Paralegal experience, Contracts Negotiation
• Exhibit deep knowledge and interpretation of contracts language
• Ability to make quality business decisions and action those decisions
• Experience with SAP ARIBA and with a large ERP is required, preferably SAP
• Ability to clearly and accurately define problems by collecting data and facts and the ability to develop solutions to those problems
• Understanding of emerging financial technologies, tools and products is required
• Experience in successfully communicating complex technical concepts, processes and procedures to all levels of audiences from senior management to end-users
• Strong management skills, strong communication skills and ability to proactively monitor customer satisfaction and the quality of the services provided
• Advanced Excel skills is required
• Ability to Multitask, excellent organizational, analytical, and problem-solving skills
• Excellent interpersonal and communication skills