PMO Analyst (Recruiting/Onboarding Specialist)

We are looking for a PMO Analyst Recruiting & Onboarding Specialist is the primary point of contact for providing critical support to the PMO in contractor onboarding efforts for a seamless experience for the resource and department.

• Excellent follow up and communication skills are required.
• Solid understanding of a sense of urgency and accuracy to achieve goals.
• Tracking of onboarding and resource information throughout the process.
• Provide, present and guide resources with PMO onboarding information and guidelines.
• Arranging all onboarding activities including requesting applications, assist in setting up access, troubleshooting, contacting resources and fielding questions.
• Ensuring the new resources have the necessary basic technical assistance to set up their software.
• Manage onboarding activities via emails and phone conversations.
• Communicate with vendors as needed.
• Recruiting including resume review and interviewing candidates.
• Liaise with managers and other business partners.
• Manage the recruitment, onboarding and training of the new resources within the PMO.
• Primary point of contact for new resources.
• Gather necessary resource role details.
• Update onboarding process as needed or advised.
• Address new resource queries and follow up.
• Train on PMO processes specific to the role including PMO Project Management applications and PMO Framework and Governance.
• Creating agendas for first and second week.
• Ability to prioritize multiple work queues and manage timelines to meet tight deadlines.
• Document progress and next steps for internal transparency.
• Provide reporting and status updates to the appropriate parties and resource manager.
• Responsible for the procurement and implementation of new resource software as required.

• Solid knowledge and use of Word, Excel, Teams, and PowerPoint.

Qualifications:

• Bachelor’s Degree required
• 5 + years of recruiting, onboarding support and customer service experience.
• The ability to quickly grasp technical topics and communicate those technical topics to those less technologically savvy.
• Easily able to learn new software/programs
• Effective organizational, time management, interpersonal skills, and attention to detail.
• Resourceful analytic thinking with an attention to detail
• Excellent written and verbal communication
• Microsoft Office Suite proficiency is required