Core Responsibilities

• Leads technical product management activities for multiple technical products or one strategic technical product. Participates in the design and continuous improvement of the technical solution.
• Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
• Coach technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
• Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery.
• Leads the planning, development, and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements and developing implementation plans.
• Employs various qualitative and quantitative analysis techniques to improve the user experience continually.
• Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
• Participates in the team’s engineering practices in development, continuous integration, and automated deployment.

What it takes

• Program Management, Stakeholder Management, Cost/ Vendor management, and Automation experience are required.
• Minimum of 6 years related work experience, with at least 5 years of project management experience
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.