Role Description: Program Manger III
The Program Manager shall partner with the Program Lead and Integration to deliver the program within the constraints of scope, quality, time and budget.
The Program Manager shall be responsible for strategic planning and overseeing deliverables for multiple high priority projects
Responsibilities
Work cross-functionally with Product Owners (Business Owners), Delivery Lead (Product
Development), Business Operations, Scrum Teams and External partners
Work across all teams to gain alignment
Communicates the program objectives, priorities, and direction to all stakeholders
Continuously engages and works proactively across the programs
Build High Level Delivery Plan (Project Plan) + Oversight in Implementation
Translates program objectives into integrated plans, schedules and helps to organize,
prioritize, and coordinate team efforts
Prioritize program goals, understands and translates other stakeholders’ needs into
program goals and prioritized deliverables
Identify dependencies and works with cross functional teams to clear blockers and
ensure end to end program alignment
Works with delivery/scrum teams to implement
Documentation
Help to define Business Requirements working alongside all stakeholders – clarify
requirements, define and adhere to prioritization
Defines and contributes to building documentation: For example: process flows / data
workflows
Communications Plan
Leads the planned, regular, and effective communication of status, issues, risks, and
actions among all persons and parties involved in the program is of sufficient rigor to
ensure stakeholder engagement and program success
Status Reporting: Project health (risks, issues, decisions…)
Communicate with senior leaders on program execution
Demonstrates political acumen, tact in escalation and the discernment in varying both
message and communication style depending on situation, personalities, and
relationships.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or relevant field of study strongly preferred. Comparable combination of education and experience considered.
5+ years of working cross functionally with tech and non-tech teams experience
5+ years of team management experience
5+ years of cross functional project delivery experience
5+ years of program or project management experience
Proven ability to deliver exceptional service
Proven ability to think critically and problem solve
Excellent written and verbal skills with the ability to effectively communicate with various audiences
Ability to multi-task and manage priorities
Ability to work independently
Proactive in driving results
Highly organized, prompt, and dependable