Scrum Master


New Jersey | Rahway


All on Site

Position type

Job Description

The Scrum Master will support initiatives and assignments related to Clinical Research IT. The initiatives are driven within a strategic program established to enhance key capabilities identified as essential in building a better and stronger clinical data platform. This position supports one or more of these initiatives. It supports the product Manager and various value teams in addressing business needs in organizational support, process improvement, enabling technology solutions, change management, and others.

Key responsibilities include ensuring that timelines and objectives are met, facilitating the creation and approval of all deliverables, creating and maintaining up-to-date detailed Project Plans, Risk Plans, Issue Logs, and other control artifacts as defined by Account Management, communicating with stakeholders, and assuring the quality of deliverables.

The purpose of this position will be to support the program by

  • Leading specific projects assigned including, but not limited to:
    • Facilitating teams and deliverables, ensuring timely communication and control of all assigned projects
    • Preparation of plans and periodic status reports as needed
    • Educating teams on specific business methodologies/tools
    • Support of project communication needs
    • Continuous improvement of the entire program
  • Working with and within cross-functional value teams to ensure that they are in alignment with project/assignment goals
  • Supporting team leaders as a tactical planner and coordinator for process and technology solutions, timeline creation, resource assessment, risk management, estimation, budget development, etc.
  • Communicating and escalating issues, challenges, and risks to sponsors, team leads, and leadership as required on time.
  • Helping to define project scope, goals, and deliverables
  • Defining tasks and required resources
  • Creating crisp agendas for meetings, maintaining succinct and clear meeting notes, managing MS Teams channels for projects
  • Creating long-term and short-term plans, including setting targets for milestones and adhering to deadlines
  • Delegating tasks on the project to team members best positioned to complete them
  • Making effective decisions when presented with multiple options for how to progress with the project
  • Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
  • Presenting to stakeholders reports on progress as well as problems and solutions
  • Communicating with stakeholders to keep the project aligned with their goals
  • Performing quality control on the project throughout development/operations to maintain the standards expected
  • Adjusting schedules and targets on the project as needs or financing for the project change
  • Implementing and managing change when necessary to meet project outputs
  • Evaluating and assessing the results of the project

Qualification and Skills

  • Experience working in the Life Sciences industry is a must. Knowledge of the Clinical Research domain is preferred.
  • Must have strong, current project management skills and experience managing projects across multiple geographies
  • Strong written and verbal communication, interpersonal skills, and ability to collaborate with and influence a wide variety of stakeholders, with experience working across cultures and hierarchical boundaries
  • Project management qualification (PMP) preferred
  • Strong MS Project skills are a must
  • Problem-solving and facilitation skills
  • Conflict resolution experience
  • Critical and analytical thinking to connect the dots, proactively anticipate any issues and mitigate any risks. Lateral thinker
  • Must be a self-starter
  • Must have excellent people skills, leadership qualities, and the ability to build strong relationships with teams/executives
  • Must have the experience of having worked in a matrixed organization with the ability to lead and influence teams and stakeholders
  • Must have a demonstrable understanding of managing change
  • 6-8 years of work experience required; International experience in a global company is a plus
  • Must have managed at least one project that had multi-location, multi-country teams

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